Policies
The following policies apply to all Reach Gymnastics members, visitors and participants. They are in place to keep our community safe, informed and supported.
Club Policies
The following policies apply to all Reach Gymnastics members, visitors and participants. They are in place to keep our community safe, informed and supported.
If you have a question about any of our policies or cannot find the document you need, please contact your nearest centre.
Member Policies
All members, parents, coaches and visitors are expected to treat others with respect and uphold the values of Reach Gymnastics. Behaviour that is disrespectful, harmful or unsafe will not be tolerated.
To protect the privacy of all participants, personal photography and video recording of classes, competitions and gym activities is not permitted without prior written consent. Please speak to our team if you have specific needs.
Reach Gymnastics is committed to the safety, wellbeing and inclusion of all children in our care. All coaches and staff hold current Working With Children checks. Our child safety policies are available from your centre on request.
We take feedback seriously. If you have a concern, please raise it with your coach or centre manager in the first instance. If the matter is not resolved, you may request a formal review. We aim to respond to all complaints within 5 business days.
Our Member Participation Agreement outlines the key information you need to know when enrolling at Reach Gymnastics. It covers communication, payments, attendance and make up classes, enrolment changes, safety, and general expectations to help us provide a consistent, safe and positive experience for all members.
Health and Safety Policies
Our Extreme Heat Policy outlines how we manage hot weather to keep gymnasts, families and staff safe. It includes when classes may be cancelled, how decisions are communicated, and the steps we take to reduce risk on warm days, so you know what to expect during extreme conditions.
In the event of an injury, our coaching team will provide first aid and contact parents/guardians as required. An incident report will be completed for all injuries that occur at the club.
Help us get to know your child! Our Gymnast Profile Form allows you to share important information about your child’s needs, preferences, and any relevant medical or behavioural details. This helps our coaches provide the best possible support and create a safe, positive experience in every class.